Mentioned

Description

Features:

• Monitor and analyze social media: Mentioned allows you to monitor and analyze social media platforms for mentions of your organization, competitors, products, or keywords.
• Real-time alerts: Get real-time alerts whenever your company or competitors are mentioned online.
• Sentiment analysis: Analyze the sentiment of social media mentions to understand how people feel about your brand or product.
• Influencer identification: Identify influential people who are talking about your brand or product, and connect with them.
• Competitor analysis: Track and compare your social media performance against your competitors.
• Reporting and insights: Generate reports and insights to help you understand your social media performance and make informed decisions.

Use Cases:

• PR and marketing teams: Use Mentioned to monitor social media for mentions of your company or products, and respond to positive and negative feedback.
• Sales teams: Use Mentioned to identify potential customers who are talking about your products or services, and reach out to them.
• Product development teams: Use Mentioned to understand how customers feel about your products, and use this feedback to make improvements.
• Customer service teams: Use Mentioned to identify customer complaints and resolve them quickly.
• Competitive intelligence teams: Use Mentioned to track your competitors’ social media activity and identify opportunities to gain an advantage.
• Social media agencies: Use Mentioned to manage social media campaigns for your clients and provide them with insights into their performance.